In this conversation, Mike Lipkin and Dr. Diane McIntosh discuss the vital ingredient to certainty and leadership, which is creating your own predictability in highly unpredictable times. They explore the need for certainty in the face of heightened uncertainty and the impact of chronic and unpredictable stress. The conversation covers five ways to create your own predictability: believe in your ability to surmount any difficulty, accept temporary confusion or uncertainty, find new mental models to master new realities, find people to support you through crises, and build a strategy and take action.